Support form
Please note that we reserve the right to charge for any adjustments or requests for devices which are not included in the guarantee or warranty. We will be happy to discuss this with you in the case of an existing request and will only carry out the order after clear confirmation from you.
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Downloads
Product information
Product data & specifications
Quick Start
- Quick Start PrimeMini 5
- Quick Start PrimeMini 4
- Quick Start PrimeServer Pro
- Quick Start PrimeServer
- Activate Windows
- BIOS-Recovery
User manual
Brochure
Driver
PrimeMini
- Driver PrimeMini 5
- Driver PrimeMini 4
- Driver PrimeMini 3
- Driver PrimeMini Pro
- Driver PrimeMini Slim
- Driver PrimeMini
- BIOS-files
- Windows 10 Pro Image with Drivers
PrimeServer
PrimeServer Pro
PrimeServer Pro – RAID Treiber + Multi-Language-Interface
Do you have a technical question? Our support will be happy to help you.
Samuel Weiskopf
IT System & Support Junior Manager
+41 71 511 10 50
Warranty
You will receive a 60-month bring-in warranty on all of Prime Computer’s products. The warranty covers all defects to electronic components, providing that these defects were not brought about by improper use. Our products are manufactured with the utmost care and with highest quality components. In the event of a warranty claim, all efforts will be made to minimise your inconvenience. We will repair or replace your device within 10 business days at the most.
For further information, you can find our AGB here.
