Support & Downloads

Warranty

You will receive a 60-month warranty on all of Prime Computer’s products. The warranty covers all defects to mechanical and electronic components, providing that these defects were not brought about by improper use. Our products are manufactured with the utmost care and with highest quality components. In the event of a warranty claim, all efforts will be made to minimise your inconvenience. We will reimburse you for the cost of return shipment and repair or replace your device within 5 business days at the most.