Orders from abroad are not subject to Swiss VAT. Any VAT or import duties payable on import are paid for by the customer and will be charged directly to him by the courier service. Exceptions are orders to Germany. Here the German VAT is charged in the online store, therefore no customs duties or VAT payments are to be made on import.
Payment in advance After ordering, you will receive an invoice via email. The order will be processed within 24 hours after the invoiced amount is credited to our account. The delivery period for express deliveries begins as of the date the payment was received.
Credit card You may pay with a VISA or Mastercard credit card at the end of the ordering process.
The indication of the UID number is mandatory for companies (worldwide). The indication of the EORI number is highly recommended (EU countries), as otherwise delays in customs clearance may occur, for which Prime Computer AG cannot assume any responsibility.
Courier service Shipping (standard) to the Principality of Liechtenstein is free of charge.
Shipping charges for all other destinations are automatically calculated and displayed during the ordering process. Shipments arrive within 1 to 10 business days, depending on the destination. Please note that there may be delays due to customs, on which we have no influence.
Express courier service (by noon) The shipping charges for a particular destination are automatically calculated and displayed during the ordering process. Shipments arrive within 1 to 10 business days, depending on the destination. The time of delivery will be no later than noon on the day of delivery. Please note that there may be delays due to customs, on which we have no influence.